Frequently Asked Questions

What method of payment do you accept?

Payment terms are 30 days from the date of invoice. Company cheque, Visa, Master Card or American Express is also accepted. We offer a discount if the invoice is paid within 7 days.

Can my shipment be insured?

The basic insurance coverage is a maximum of $2.00 per pound As long as the shipment is packaged properly, in most instances, a higher insurance value can be protected

How can I trace a shipment?

Simply call our main number (416-427-4276) or e-mail us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and you can get immediate updates.

Who can I contact after hours?

Our main number (416-427-4276) is answered live 24 hours 7 days per week.